What fees can I expect to pay if I rent a property with Goodfellows?

When you have agreed on the property of your choice, Goodfellows will provide you with a Tenant Important Information Sheet (TIS).

This explains the next stages of your application and details the fees which will be due before you sign your Tenancy Agreement and any fees which may become payable during and after the tenancy. This will also include confirmation of the agreed rent and the security deposit.

Below is a list of our current fee scales. This list is a guide only as many vary depending on the size of the property. Please ask a member of staff for a full breakdown of fees that may be payable before, during and after a tenancy.

Where applicable most fees shown are inclusive of VAT at 20%*

Please note Goodfellows will not accept cash
Fees 'BEFORE' moving in
Reservation Fee £500 inc VAT (reservation fee is your advanced administration payment. This is to include tenancy agreement, references, certifying ID, Right to Rent checks)
Fees 'FOR' moving in
Reference/ Right to rent checks/ 50% Contract Charge £300 inc VAT (per applicant deducted from reservation fee)
Additional fees which may be applicable to some tenants.
Guarantor's Referencing £180 inc VAT (per applicant)
Permitted occupiers £300 inc VAT (per occupier)
Amendments to the Agreement / Added Clauses £60 inc VAT
Accelerated Move in £120 inc VAT
Fees 'AFTER' moving in
Extension Fee £120 inc VAT
Amendments to the Contract £108 inc VAT
Failed Direct Debit or Standing Order not set up £60 inc VAT
Rent Arrears £18 inc VAT for the 1st & each subsequent 7 day arrears letter sent plus interest on overdue rent as per the contract signed
Early Termination Fee £240 inc VAT arrangement fee plus liability for rent until the day a new tenant commences tenancy plus any fees usually payable by the landlord (at the landlord’s discretion)
End of Tenancy reference request £75 inc VAT
Check out Fee £138 - 258 inc VAT (depending upon property size and furnishings)
Right to Rent re-check Fee £60 inc VAT per person

Prices quoted are for standard size properties.

Client Money Protection is provided by Propertymark. The redress scheme for Goodfellows is The Property Ombudsman Scheme.

What is the tenancy reservation fee?
Once paid, the property will be reserved in your name for a period of one week from the date of receipt. If references forms are not returned within 7 working days the property will be placed back on the market and your will lose the holding deposit. We may show the property to other people but no other tenancy applications will be accepted while the property is being held for you.


If you withdraw from the tenancy at any time the monies will be forfeited in full.


If you fail references because of undisclosed adverse credit history, the reservation monies will be forfeited in full.


When do I pay the tenancy reservation fee?
Once you have decided to apply for a property and the terms of the tenancy have been provisionally agreed with your landlord, you will be asked to pay the reservation fee and complete a Tenant Information Form.


What is the tenancy administration fee?
The tenancy set up fee includes the cost of referencing – which will cover checking your credit status, previous employer, current or past landlords, and taking into account any other information to help assess the affordability of your tenancy application. The fee also includes providing a Tenancy Agreement and protecting your security deposit.


When do I pay the tenancy administration fee?
The fee will be deducted from the reservation fee, where there are more than 2 applications you will be invoiced for the Administration Fee before references are started.


Any additional fees that may be applicable to you, for example a guarantor fee, will be collected before we apply for references.


What other fees may be payable before I can move into the property of my choice?

  • Additional Person

This covers the cost of processing the application and associated paperwork for any additional applicants.

  • Check Out Fee

This fee is to cover the costs of the Check Out. The Landlord will pay for the Check In. These fees are subject to the landlord having a professional inventory.

  • Guarantor’s Referencing

Depending on the outcome from your application from the referencing company, your earnings or overall financial position may require you to provide a Guarantor. This is not uncommon, and means you have someone on your behalf that undergoes credit referencing – to ensure they have sufficient earnings to cover the overall rent commitments in the event that you, as the tenant, are unable to pay your rent. This fee is payable in respect of each Guarantor to cover credit referencing costs and providing a Deed of Guarantee as part of the Tenancy Agreement, which details their obligations as a Guarantor.

  • Permitted Occupier

This is a person who is approaching, or is over the age of 18, who will not be permanently residing at the rented property. This only applies in very specific situations and then only with the landlords consent. The administration costs include supplying the relevant documentation that explains in more detail what it means to be a permitted occupier and how this fits in with the tenancy of the property.

  • Amendments & Special Tenancy Conditions

If you needed a guarantor or the landlord agrees that you can keep pets at the property for example, the standard tenancy agreement will need special conditions and amendments made for which this fee will be charged. This fee will also be charged if you wish to change the agreed terms of the tenancy as the paperwork will need to be changed and produced again.


During and after the tenancy, we offer additional services where fees may apply:

  • Extension fee

This is the cost of preparing a new Tenancy Agreement and negotiating with your landlord for a further fixed term tenancy. Extending your tenancy, if agreed by your landlord, gives an assurance of staying in the property for a further fixed period, and avoids the uncertainty of a landlord serving notice at any given time.

  • Amendments & Special Tenancy Conditions

This may be applicable if a change to the tenancy is required mid-term. This may be due to a change in personal circumstances and / or a request to leave the tenancy early is agreed prior to the end of the tenancy agreement (this is subject to Landlord consent).

  • Failed Direct Debits or Standing Order not set up

This fee is to cover the charges and administration cost when a standing order needs to be re-issued or a direct debit fails, the landlords rent cannot be processed and letters need to be sent. Standing orders are out of our control so it essential that you check with your bank well in advance of the rent due date that the standing order is in place and that funds are available to pay the rent. You must also cancel the standing order directly with your bank at the end of the tenancy after the final rent payment has been made as we are unable to do this.

  • Rent Arrears

The Landlord reserves the right to charge interest on any amounts of rent due and in arrears calculated on a day to day basis from the date that the same shall become due until payment in full is made and recover the interest as though it were rent.
Should rent not be received on the due date, an Administration Charge will be due for the first letter sent confirming non-receipt and for every subsequent 7 day period that rent remains unpaid. All legal costs will be charged to the Tenant.

  • Early Termination of Tenancy

If the tenant requests an early termination of the contract and the landlord agrees for the property to be remarketed in order to find suitable replacement tenants, then the tenant agrees to pay an early termination fee to cover remarketing costs.  This is to be paid prior to the commencement of remarketing. In addition the tenant may be requested to pay the landlords’ administration fee at the discretion of the landlord and will also remain liable for the property and the rent until the commencement of the new contract with the replacement tenant.

  • End of Tenancy reference request

If you wish to leave the property you are renting and apply through a different agent they will want us to provide you with a written reference on how the tenancy was conducted. This fee is to produce and send this.

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