Fine & Country Norwich

Meet the Team

Helen's enthusiasm for property shines through when you meet her. She has been involved in the property industry for over 20 years, so carries a wealth of knowledge Helen's expertise is concentrated on the beautiful properties that Norwich itself offers along with the surrounding villages. "I love people and property so working for such a progressive Estate Agent makes this the perfect job for me. It is so very rewarding for me when the properties that I take on are sold by the team and equally as rewarding is when I get referrals from previous clients" When not at work, Helen enjoys spending time with her family and friends.
Helen Plumstead

Helen Plumstead Director

Natasha joined Fine & Country in 2013 when she was headhunted from another Country House agent. She is highly experience in her role having been in Estate Agency for over 20 years and has an extremely good knowledge of the county that she was born and brought up in. "Joining Fine & Country has been like a breathe of fresh air for me, having worked for other high profile agents in Norfolk. Looking after my clients is my number one priority and I thrive on finding the perfect buyer for my clients" Away from her work life, Natasha enjoys spending time with her son and close friends.
Natasha Wright

Natasha Wright Assistant Branch Manager

Richard joined the team in Norwich in January 2014- a welcome addition. Richard has a great knowledge of the county, with 30 years of estate agency experience behind him. He has worked with other high profile local agents on both sales and lettings. " I love working with such a warm, friendly & dynamic team. I am passionate about the property industry and I so enjoy building relationships with my clients. The Fine & Country network is brilliant - not only do we work closely with our Diss & Kings Lynn offices, but we also have the great benefit of working closely with our colleagues in our Park Lane office along with the links to the 275 worldwide offices " Richard was born & brought up in Norfolk also, but has spent several years in the interim working in Essex, still in property. In his spare time enjoys practising his culinary skills and socialising
Richard Cross

Richard Cross Senior Negotiator

Philippa has worked for Fine & Country for 8 years and has worked in the Estate Agency business for over 17 years. She specialises in delivering a first class after sales service, which is crucial to a successful sale. Over the years, she has built strong relationships with many local solicitors, which is so important in this role "I am passionate about the process of the sale itself and do all I can to ensure that the exchange & completion takes place within the timescale required. I love the sense of achievement that this brings and this feeling will never fade" Philippa is married with 2 young daughters. Philippa sings in a local choir group and on top of that she loves her fitness training and has taken part in several local marathons, raising funds for local charities.
Philippa Martinez

Philippa Martinez After Sales Manager

Heidi, very much the social butterfly of the office has worked for Fine & Country since September 2006, having worked for another local Country House Agent. She was born & brought up in Norfolk and spent several years working at Norwich Airport for an International Airline, so she has great experience in customer service and organisational skills. Heidi heads up the brochure production in Norwich, which is so important to our unique marketing strategy and her eye for detail and creative flare shines through "Admin is something that I love doing. I am naturally an organised and creative person and I take great care in ensuring that the sales particulars are appealing to the eye, as well as being accurate. Ensuring that the properties are all promoted to the maximum on all of the internet portals along with advertising is so important to me" Heidi loves interior design and is also quite a fitness fanatic in her spare time.
Heidi Green

Heidi Green Head of Administration

James has been working for Fine & Country for 3 1/2 years since retiring from the Norfolk Constabulary, "time certainly does fly when you enjoy what you do" ! Of course, James enjoyed his time with the police enjoying various roles particularly VIP protection duties. Working with Fine & Country meeting people and visiting the best properties on the market is an exciting combination which James loves doing. "I also help my son with his building business which gives me a practical understanding of house construction which adds interest to my role." James's sports and hobbies are triathlon training, kettlebell strength & conditioning and traveling.
James Clarke

James Clarke Viewing Representative

Michael has been photographing our properties since April 2010. In addition to property photography he also does event photography and commercial photography such as head shots. "I enjoy photographing properties for Fine and Country, Norwich. Its nice to be somewhere different every day and each property has its own set of challenges to get the best images. I have climbed on eight foot walls, been rowed into the middle of ponds and once nearly got attacked by a herd of angry cows! I get to photograph some fantastic properties and the owners always make me feel welcome which is great as I can be at the property for a few hours! I also work very closely with the team back at the office where images are chosen and the brochure layout is designed. Although I am freelance I also feel like an integral part of the team." Michael has been brought up in Norfolk and has been interested in property for many years. He likes to keep in shape at the gym so he is ready for whatever the job throws at him!
Michael Palmer

Michael Palmer Image Quest Photography




Looking at selling, buying, investing or just interested in the prime property market? Read our latest edition of the National Housing Market Update.

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Selling your home is one of the most important decisions you make; your home is both a financial and emotional investment. Find out how we can help »


An overwhelming majority of those who had used Fine & Country would recommend our services to a family member or friend, according to our most recent survey taken by members of the public.

To achieve 99.48% positive feedback is a privilege and we will endeavour to maintain this result. We are dedicated to offering the best possible services to every customer, whether buyer or seller, from beginning to end.



Every Fine & Country agent is a highly proficient and professional independent estate agent, operating to strict codes of conduct and dedicated to you. They will assist, advise and inform you through each stage of the property transaction.


With offices in over 300 locations worldwide we combine the widespread exposure of the international marketplace with national marketing campaigns and local expertise and knowledge of carefully selected independent property professionals.



People buy as much into lifestyle of a property and its location as they do the bricks and mortar. We utilize sophisticated, intelligent and creative marketing that provides the type of information buyers would never normally see with other agents.


Access the lucrative London and international investor market from our prestigious Park Lane showrooms at 121 Park Lane, Mayfair. Our showrooms in London are amongst the very best placed in Europe, attracting clients from all over the world.


Our consistent efforts to offer innovative marketing combined with a high level of service have been recognised by the industry for an astounding fifth year in a row, winning Best International Real Estate Agency Marketing at the International Residential Property Awards.

Independent customer reviews

Fine & Country

4.85 out of 5 - based on 1738 customer reviews

Estate Agent and Letting Agent Reviews


Our International Network

Connecting offices on over 300 locations worldwide, our referral system combines local knowledge and expertise with an international network to find the right buyer for you wherever they are, at the same time as finding you your ideal next move

Our International Websites

United KingdomFranceHungaryGermanySpainPortugalMauritiusThailandNamibiaNigeriaSouth AfricaAustraliaZimbabwe


We interact with customers on the main social media channels including Facebook, Twitter, YouTube, LinkedIn and Pinterest, giving each property maximum online exposure.




Access Fine & Country Interior Design to put your property ahead and make it stand out. With expert advice from some of London’s best stylists and designers we will make sure it makes a statement. Or if you’re purchasing with us, let F&C ID help make your new house feel like home by helping you find the very best specialists and designers for property refurbishment. Find out more »



We have partnered with Rational FX, one of the world’s leading foreign exchange specialists to provide private and tailored currency services for all of our clients buying and selling luxury property around the world. Find out how we can help »


We understand that your time is precious, so save the time, money and stress of searching for a property with a buying agent. Also giving you access to off-market and discreetly marketed properties.



Our internal Media Centre is a team of experienced press relations managers and copy writers dedicated to liaising with newspapers, magazines and other media outlets to gain extensive coverage for our properties in national and local media.



The Fine & Country Foundation is dedicated to supporting and funding homeless causes in the UK and overseas. Fine & Country offices organise a range of fundraising events for you to get involved in and/ or support. Find out more about our work here. Read more »

*Please, note: for security reasons, the maps on this website do not provide the exact location of the property and they are provided solely as an indication of area.